Returns & Exchanges
At Kavala Collective, we want you to love your activewear; if you are not completely satisfied, we offer returns or exchanges on full-priced items within 30 days of delivery. All items must be returned in their original condition, unworn and unwashed, with all tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging and include the packing slip or return authorization form provided via email.
- 3.Ship Your Items
Affix the prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund to be processed back to your original payment method.